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Case study

OLE Coffee

Coffee loyalty and ordering · Kuwait

Why OLE Coffee needed one view of its customers

OLE Coffee, a Kuwaiti coffee brand with a loyal following, had no single view of its customers. Points, orders and offers needed to feel the same in the app, online and at the counter.

  • Loyalty
  • F&B
  • Mobile app

What we built

What Enegix built for OLE Coffee: app, wallet card, store and cashier app

Enegix built OLE Coffee an iOS and Android app for ordering and loyalty, with a wallet pass whose points update in real time, WhatsApp login codes, and cart suggestions learned from past orders. Enegix also built a bilingual English and Arabic online store, with one catalog and one checkout, and a cashier app that runs on a tablet at the counter.

  • Ordering and loyalty app

    iOS and Android, with cart suggestions learned from past orders.

  • A wallet pass that updates live

    Points reach the wallet pass on the customer’s phone the moment they order.

  • A bilingual website and store

    English and Arabic, one catalog and one checkout.

  • A cashier app for the counter

    Staff take orders and redeem points on a tablet at the counter.

Inside the build

OLE Coffee’s app, wallet card and website

  • App home screen
  • Wallet loyalty card on a phone
  • Website in English and Arabic
  • Cashier app at the counter

What changed

50+ stores on one app and store

OLE Coffee runs the app, website and cashier app across 50+ stores.

  • 50+stores running the app, website and cashier app
  • 2languages, English and Arabic, on one store

Next step

Tell us what you’re trying to change.

Thirty minutes with the people who would do the work. We say plainly what we have built before and what it would take.