Case study
Trolley
Retail POS and e-commerce · Kuwait & KSA
Why Trolley needed a POS that keeps selling offline
Trolley is Kuwait’s 24/7 convenience retail chain, a growing business that sells in stores and online across Kuwait and Saudi Arabia. Checkout had to keep working through outages, and promotions had to behave the same at the till and in the app.
What we built
What Enegix built for Trolley: POS, app and back office
Enegix built Trolley a POS that keeps selling offline and syncs when it reconnects. It runs as an Android app (APK) on SUNMI terminals or on the web, depending on each branch’s setup. Enegix also built Trolley a customer app for delivery and pickup. Its features include offers, loyalty points customers redeem, receipts from in-store purchases, and Trolley Premium, a delivery subscription. Product bundles form automatically at the till and sell as one product in the app. All of it runs from one back office, with KNET, split payments and ERP connectivity.
A POS that works offline
Keeps selling when the internet drops and syncs when it is back.
A customer app
Delivery and pickup, offers, points to redeem and in-store receipts.
One back office
Stores, bundles, KNET and split payments, run from one place.
Inside the build
Trolley’s POS, app and back office in use
POS on a SUNMI terminal at the counter The customer app for delivery and pickup orders Back-office dashboard
What changed
300+ POS terminals on one platform
Trolley sells in store and online across Kuwait and Saudi Arabia, and keeps selling when the internet drops.
- 300+POS terminals on one POS and app platform
- 2countries: Kuwait and Saudi Arabia
Next step
Tell us what you’re trying to change.
Thirty minutes with the people who would do the work. We say plainly what we have built before and what it would take.